Terms and Conditions

Introduction

Barred Rock Group LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (barredrock.net) or contact us to request services.

By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or submit personal information through our contact forms.

Information We Collect

We collect information that you voluntarily provide to us when you interact with our website. This includes:

Contact Form Submissions: When you fill out a contact form or request an estimate, we collect your name, email address, phone number, and any details you include in your message.

Phone Calls: When you call us, we may collect your phone number and the information you share during the conversation. Calls may be recorded for quality assurance purposes.

Email Correspondence: If you email us directly, we collect your email address and the contents of your message.

We do not knowingly collect personal information from children under the age of 13.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including your IP address, browser type and version, pages visited and time spent on each page, referring website or source, device type and operating system, and general geographic location (city/region level, not precise location).

This information is collected through tools such as Google Analytics and is used to understand how visitors interact with our website so we can improve the user experience.

How We Use Your Information

We use the information we collect for the following purposes:

Responding to Inquiries: To respond to your requests for estimates, service information, or general questions.

Providing Services: To schedule, plan, and deliver the demolition, excavation, concrete, roofing, landscaping, or other services you have requested.

Communication: To contact you about your project, follow up after service, or send appointment reminders.

Website Improvement: To analyze website traffic and usage patterns to improve our site's content, design, and functionality.

Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We may share your personal information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., web hosting, email services, analytics). These providers are obligated to keep your information confidential and use it only for the purposes for which it was shared.

Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our website of any change in ownership or use of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly (e.g., form submissions).

Analytics Cookies: Used by tools like Google Analytics to track website usage and performance. These cookies collect information anonymously.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure hosting, encrypted form submissions (HTTPS), and limited access to personal information within our organization.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Contact form submissions and project-related records are retained for a reasonable period consistent with Texas business record-keeping requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your personal information, and the right to opt out of certain data processing activities.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Barred Rock Group LLC 1850 N Greenville Ave #174 Richardson, TX 75081 Phone: (469) 445-7777